Salesmark Services Limited is a leader in providing mystery shopping and customer experience survey solutions to help businesses bridge the gap between what customers are saying and what they need to know.

With our market leading multi-channel feedback technology, we enable businesses to adapt more quickly to the rapidly changing customer requirements and viewpoints by listening to the actual Voice of the Customer (VoC) ensuring customer satisfaction at all touch points. the customer experience solutions include:

• Mysterycheck™ Mystery Shopping


• Net Promoter Score Tracking


• Customer Intercepts/Exit Surveys


• Customer Satisfaction Surveys


• Customer Effort Score Tracking


• Comment Cards Analysis